Please note that all our products are designed and manufactured with the utmost care. We put quality before speed, and your order will be with as soon as possible. The average time from order placement to delivery is 10-20 days. Shipping within the US is may be faster.

Customs and import fees

Shipping costs are not included in the product purchase price, as detailed in the checkout page. Depending on the geographical location of the shipping address, different shipping fees will be charged. Customs and import fees of the destination country however are not covered by the purchase. Depending on the policy of the destination country, different fees might be charged and calculated based on the total value of the ordered goods. These charges are not covered by Thune.com Please inform yourself about the import and customs regulations of your destination country before ordering online. Items purchased in our online shop are shipped from the US.

The global average import duty rate for T-shirt is 15.4%, with a minimum of 0% and a maximum of 55%, when classified with WTO tariff sub-heading 6109.10 (cotton t-shirt). Find out more about international custom fees here.

Average arrival times

Will there be delays due to COVID-19?

The company making your orders is operating at a lower capacity to ensure the safety of its employees. Since products are made after the order is sendt, it could take up to 3 to 5 weeks for them to be prepared before they are shipped out. Apparel and custom cut and sew pieces take the longest, but things like posters and face covers are shipped out in less than a week. When the product is ready to ship you will receive an email whit a shipping label.

If you have any questions or concerns, please send an email to support@thune.com

There are some unpredictable shipping delays from USPS right now because of COVID-19 but below I have an estimate to better help you gauge when your package will arrive once you receive a shipping notification.

  • US orders: 10-12 business days
  • International orders: 15-25 business days
  • Canada order: 25-30 business days

Internationally shipping

We ship everywhere that USPS does! Due to COVID-19, we can’t ship to the following countries:

Benin, Bosnia and Herzegovina, Burundi, Cook Islands, Costa Rica, Cuba, Curacao, Gambia, Guinea – Bissau, Guyana, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Malawi, Mauritius, Moldova, Mozambique, Papua New Guinea, Paraguay, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uruguay, Vanuatu, Venezuela, American Samoa, Bolivia, Botswana, Cayman islands, Chad, Cyprus, Djibouti, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, Montenegro, Myanmar, Nepal, New Caledonia, Panama, Peru, Philippines, Rwanda, South Africa, Sri Lanka, Suriname, Tunisia, Zambia, Zimbabwe.

Shipping to China has also been disabled as carriers have stopped service there.

Tracking number

Once your product is fulfilled and a shipping label is created you will receive an email with tracking info. Just keep in mind that it can take up to 48 hours for that item to actually be put in the mail for you to start checking on where it’s located as it makes it’s way to you.

Will multiple products in one order arrive separately?

Yes. If your order includes different products they will arrive separately. Things like mugs, posters, custom cut and sew pieces and apparel are sometimes made at different facilities and require different packaging making them arrive at different times.

Will I be charged customs for my order?

Yes, additional customs and tax fees can occur on international orders. Since each country’s customs policy is different, we can’t always cover these fees at checkout. The final fee is usually based on a variety of factors like weight, value, and size so if you live in a country where you normally have to pay a standard customs fee, be prepared for that extra cost

Please check with your local customs office directly to see if they apply duties & taxes to your purchases.

When will I receive the digital item I purchased?

After you purchase a digital product you will receive a download link via email right away to grab your goods. If you did not receive this email you either put in the wrong email address, or it may have ended up in your spam folder.

To prevent theft, this link expires in 24 hours. If you fail to download in time, no worries. Just forward that email to Customer Support at support@lettershoppe.com so we can resend that download link for you

Flat rate shipping is $4.95 for anywhere inside the continental United States and is available for any shipment under 1lb. This flat rate shipping generally takes between 6-10 business days.

Many customers ask why we charge these amounts, and our answer is simple: We charge exactly what is charged to us. We never add any additional fees for shipping.

We use a shipping company that guarantees on time delivery and allows you to track both shipment options. We chose this company for their fantastic service, because how they treat our customers matters to us.

We would love to offer shipping at a lower cost, and we are always looking for options to provide the best possible delivery service. As BOOM! grows and we begin to get discounted rates from our shipping service, we will always pass this savings onto you. It’s our promise to you.